Prudential mis-selling of Pensions, are you eligible for compensation?

Oct 15, 2019

Existing pension customers with Prudential who were approaching retirement and bought an annuity with them between July 2008 and September 2017 could be due for compensation.


It is currently reviewing over 180,000 sales after being fined by regulator recently.

The Financial Conduct Authority (FCA) said on Monday that the firm’s staff were rewarded with large bonuses, spa breaks and holidays making the most sales.


Are you affected?

If you believe you may be one of the many customers that were mis-sold a pension you can contact us to find out, just use the contact details on this page and we will find out if we can make a claim for compensation for you.

Find out if you're due for compensation

0800 825 0800

Confirm you are happy for us to contact you.


What is the claim process?

Each case is different however we will try to outline the process as clearly as possible. We offer pension mis-selling advice to anyone in the UK, covering England, Scotland, Wales, and Northern Ireland.


Contact Us

Call us Free on 0800 825 0800, or fill in the simple request a call back form, or you can email us on Our opening hours are Monday to Sunday 9am to 9pm. We offer a free initial assessment of your pension claim, and act for you on a NO WIN NO FEE basis, to give our clients a piece of mind.


Simple Claim Set Up!

No lengthy paperwork, just a simple claim form.

No Win No fee, no matter how long or complex your case may be. We do not and will not charge for an unsuccessful claim.

We will help you to gather the information you need to make a claim


Step by Step Procedure

After you have completed your initial inquiry using our online contact form or over the telephone, we will send you a simple claim form to complete and return to us.

After we receive your documents, you have 14 days to cancel your claim if you decide to do so.

After we have contacted your pension provider or adviser, they have 40 days to provide us with your file. We will then review your file and contact you if we require any clarification.

If we then submit a mis-sold pension plan claim on your behalf, your adviser or provider has eight weeks to respond to this complaint and will sometimes ask for an extension of 2-4 weeks.

After this time, your complaint may be upheld, and you will be paid your compensation. If however your complaint is not upheld, we will present your case to the Financial Ombudsman – we will require further authorization from you before we do this.

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